Frequently Asked Questions - Portal

I can’t login to my Portal/reseller?
How long does it take to make a portal? Can I do it or does my web master have to do it?
How do I constrain my search results to show my trips only?


Q: I can’t login to my Portal/reseller?
Preferably your user id and password is the same for both your supplier account and your portal account. Check that you are entering the correct user id and password and choosing the correct login type <reseller>

Q: How long does it take to make a portal? Can I do it or does my web master have to do it?
As soon as you complete the 1-page registration for your portal (register as a reseller), you can edit the look of your portal (font and background colours) and constrain your search results to show only your trips. (You can go back in and edit these features anytime).

If you would like to show other operator trips you can upgrade to a reseller subscription and earn commissions selling trips for other operators. Call 1-800-993-6648 for more info.

When you complete your portal registration, your portal code will be emailed to you AND it is available to copy from <view my portal> in your reseller administration panel. You or your webmaster just need to create a blank template page of your website, copy and paste the portal code into that blank page and then create a link to that page. The link could be a button on your home page that says something “click here to book trips”.
It only takes a few minutes. Click here for a copy of our portal manual.

Q: How do I constrain my search results to show my trips only?
After you login as a reseller you will be in the Administration Panel, move down to “edit search constraints” click. Go down to the ”show only results suppliers” box highlight your company and then update.