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SALES AGREEMENT SUPPLIER
This agreement contains the complete terms and conditions that apply to an
individual's or entity's participation in the Adventure Engine Inc.'s Tour
Operator /Supplier Program (the "Program"). As used in this Agreement,
"we" means Adventure Engine Inc., and "you" means the
applicant.
1.Enrollment in the Program
To begin the enrollment process, you will submit a complete Program application
via our site. We will evaluate your application in good faith and will notify
you of your acceptance or rejection. We may reject your application if we
determine (in our sole discretion) that your service is unsuitable for the
Program. Adventure Engine reserves the right to refuse service to anyone at
any time with or without cause. We will follow up on your business license,
certification, permits and insurance references as well as a credit check
to further determine your company’s legitimacy, existence and years in business
prior to accepting your subscription.
We agree to forward all revenues and any taxes
that you have programmed to collect from each
online sale, less transaction fees, cc discounts
and commissions owing. Electronic transfers will
be initiated no later than the 20th and the 5th
of each month and will represent revenues collected
between the 1st and the 15th and the 16th and
the last day of the month respectively. Transfers
may take from 1 to 5 business days depending on
banking institutions. International funds (outside
Canada and US banking institutions) will be forwarded
bi-monthly by cheque postmarked no later than
the 20th and the 5th as above.
Mid month amounts owing of less than $1500 will
not be forwarded until the end of the month. Revenues
will always be forward at end of month regardless
of the amount. Amounts owing to US suppliers less
than $1500 will be forwarded by cheque or bank
draft, not wire or electronic funds transfer.
We agree that customer information collected through
your login area and portal is owned by your company
and will not be solicited by Adventure Engine
or affiliated partners.
Revenues can be wired or mailed at any time upon your request and at your expense.
2.Your Responsibility
It is your responsibility:
1) To provide accurate and true information
regarding your services, and to keep the information up-to-date.
2) To ensure that the information provided by you
and your website does not contain pornographic, violent, or racist materials.
3) To remove tours you wish to discontinue
from being listed on the Adventure Engine web site.
4) To process any cancellations by customers,
manage and update any trip cancellations and provide refunds to your customers. NOTE: DISTRIBUTOR COMMISSIONS AND AE TRANSACTION FEES ARE NON REFUNDABLE.
5) To provide accurate company information
including commissions you are willing to pay resellers such as travel agents.
These funds will be deducted from your gross trip revenue and paid automatically
to resellers and agents by the Adventure Engine system.
6) To have all necessary permits, licenses,
certifications and insurance as required by industry standards / law and to provide documentary proof of such upon request.
7) To be indemnified and have liability insurance
in place and provide proof of that insurance.
8) To reimburse Adventure Engine for all merchant
charge-backs incurred by us related to your services.
9) To provide to us, upon request, copies of any participant
lists, attendance records or signed waivers for the sole purpose of determining
a customer’s attendance, in the event a customer disputes having participated
or attended.
3.Terms of the Agreements
The terms of this Agreement will begin upon our acceptance of your Program
application.
1) You agree to pay Adventure Engine 1% of revenues
before tax, based on full trip price, to a maximum
of $10000 (Canadian funds) PER annum for all sales
(credit card sale, corporate booking, other online
payment (i.e. Paypal etc) or sale processed by
a third party such as hotel or agent). This fee
applies to any sales completed through
i) The Adventure Engine main site, ii) any Adventure Engine distributor portal, iii) any Adventure Engine affiliate search bar iv) the portal on your site and v) through your backend administration area (trip summary).
2) Seat cancellations and schedule changes are not subject to any fees, however, DISTRIBUTOR COMMISSIONS AND AE TRANSACTION FEES ARE NON REFUNDABLE.
3) You agree to use the system for all seat inventory and sales of all trips loaded to the system. Credit card transactions processed at your office must also be reflected in the system and will be subject to the 1% transaction fee.
4) You agree to pay for online credit card transaction fees incurred during sale (and any other online payment fees that may become available such as paypal): Canadian Suppliers 2.25% visa 2.39% MC and International Suppliers 3% visa and 3% MC (rates subject to change)
5) You agree to your responsibility to pay any regional, provincial, state or federal taxes to appropriate governing bodies through funds collected during the sale.
6) You agree to pay commission fees to distributors, as set by your organization, and 1% fees to affiliates to be deducted from your sale for any purchases made through their website portal or link.
7) You agree that if we negotiate a commission rate in a large distributor agreement that is lower than you have programmed, it may result in a commission split between AE and distributor and your commission payout will be the same as what you programmed.
8) You agree to use the system for a period of
three years for and Adventure Engine will ensure
your subscription fees do not increase for that
term.
9) You consent to Adventure Engine obtaining a credit report with respect to your business; we may also contact the Better Business Bureau to verify that there are no outstanding complaints about your business.
10) You consent to Adventure Engine featuring your Co. name or logo in advertising or promotional materials (at no cost to you) or quoting statements made by you about the AE system.
11) You consent to receiving membership email newsletters about adventureengine.com general & system information, upgrades and specials
12) You consent to Adventure Engine monitoring the quality of your trip content and editing grammar or spelling mistakes where necessary
13) If a double booking occurs due to inventory not being updated all fees
and customer costs incurred will be the responsibility
of the operator.
14) You agree to follow up on all balances owing
and to direct customers to pay balances owing
online. You will be subject to 1% transaction
fee of balances owing. AE is not responsible for
outstanding amounts owing.
4. Marketing and Distribution Subscription
NA
5. Refunds and cancellations
1) It is your responsibility to process any cancellations
by customers, manage and update any trip cancellations
and provide refunds to your customers.
2) We will process refunds on your behalf through
our online merchant account
i) If we have NOT forwarded revenues yet, at the
same credit card discount rates (Canadian 2.25%
2.39%, International 3%) and an administration
fee of $15.
ii) If we have forwarded revenues, then we will
process a refund upon receipt of a cheque for
the refund amount PLUS credit cared fees PLUS
a $25 admin fee (unless there is a balance owing
to you from another subsequent sale, then the
same fees apply but we will deduct it from the
next payment rather than him having to send us
a cheque).
3) You agree to reimburse Adventure Engine for
all merchant charge-backs incurred by us related
to your services plus a $25 administration fee.
6. Modification and Termination of Agreement
Either party may terminate this Agreement at any time, with or without cause,
by giving written (or email) 5day notice of termination.
We may terminate this Agreement at any time, with
or without cause, by giving you written notice
of termination. We may modify any of the terms
and conditions contained in this Agreement, including
price and fees, at any time and in our sole discretion,
by notifying you of a new agreement. IF ANY MODIFICATION
IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS
TO TERMINATE THIS AGREEMENT. YOUR CONTINUED PARTICIPATION
IN THE PROGRAM FOLLOWING OUR NOTICE OF NEW AGREEMENT
WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
7.Limitation of Liability
We will not be liable for indirect, special, or consequential damages (or
any loss of revenue, profits, or data) arising in connection with this Agreement
or the Program, even if we have been advised of the possibility of such damages.
Further, our aggregate liability arising with respect to this Agreement and
the Program will not exceed the total service fees paid by you under this
Agreement.
8.Disclaimers
We make no express or implied warranties or representations with respect
to the Program or any products sold through the Program (including, without
limitation, warranties of fitness, merchantability, non-infringement, or any
implied warranties arising out of a course of performance, dealing, or trade
usage). In addition, we make no representation that the operation of our site
will be uninterrupted or error-free, and we will not be liable for the consequences
of any interruptions or errors.
9.Independent Investigation
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS
AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING
IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
10.Miscellaneous
This Agreement will be governed by the laws of the Canada and the Province
of British Columbia, without reference to rules governing choice of laws.
Any action relating to this Agreement must be brought in the federal or state
courts located in British Columbia, Canada, and you irrevocably consent to
the jurisdiction of such courts. You may not assign this Agreement, by operation
of law or otherwise, without our prior written consent. Subject to that restriction,
this Agreement will be binding on, inure to the benefit of, and enforceable
against the parties and their respective successors and assigns. Our failure
to enforce your strict performance of any provision of this Agreement will
not constitute a waiver of our right to subsequently enforce such provision
or any other provision of this Agreement.
Signed this _____ day of _________, 2007
__________________________
Authorized Signature
___________________________________
__________________________
Name of Business
Name (print clearly)
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