Technology to improve reservations and inventory management, save time and increase your sales.

1. Adventure Engine Overview
2. The Adventure Engine reservation system
3. How does it work?
4. System Security
5. Minimum requirements to use Adventure Engine
6. System Features
7. What does it cost?
8. How do I get started and what's the process
9. Marketing and Distribution Solution Only

Adventure Engine was started by adventure tour operators who understand that when you are involved in adventure travel you want to be with your customers enjoying the adventure not stuck in the office dealing with paperwork. So they put together a team of technical experts to design a reservation and inventory management system that is easy to use, simple to implement and very cost effective to run.

At Adventure Engine we define adventure as anything that enables a person to try something new. So the system we designed, although very easy to use, is robust and powerful enough to handle the complexities of a huge variety of adventure businesses. The system will store all of your booking information in one place updating availability automatically - even if you have multiple staff/agents booking seats from different locations. No more wondering what seats have been sold or phoning back and forth to customers and agents to confirm availability. So whether you are offering a simple sightseeing tour, a complex climbing expedition or anything in-between, the system can accommodate your business reservations leaving you time to focus on helping more people experience your adventure.

How using the Adventure Engine system will save your business time and money:

1. sells seats for you 24/7
2. reduces administration tasks & frees up time for yourself and your staff
3. easily takes advantage of new technology: no large up front fees
4. no large investment in software
5. includes an instant merchant account for Visa and MasterCard with no-set up or monthly fees
6. replaces multiple office programs with one reservation system so all your data is in one place
7. increases the number of people selling your trips with no additional work/cost on your part
8. automates agent and consumer sales
9. exposes your trips to clients internationally

Adventure Engine is a web based application which means you don’t have to invest in expensive software. Once you enter your trip information in the central database you access your own secure administration area with a personal login code. From this area you can edit your trips, update company information and most importantly process those sales that come in by phone, fax or email.

The advantages of a web application include:

1. ability to access your business reservations anywhere you have an internet connection
2. you don’t have to be in the office to look at revenue or see availability
3. you can have as many users as you want making bookings
4. your business works 24/7 selling seats through your website, the Adventure Engine website and the site of any distributors / agents
5. on going seamless upgrades

The Adventure Engine system uses 128 bit encryption (like a bank) and backs up its data every 60 seconds so all of your customer information is safe. You can download all reports and data to your system. But, if your computer crashes don’t worry as your data is safe on Adventure Engine. Your customer information is only accessible by you using your personal login code. Our checkout is compliant with all credit card companies' international security requirements.

Internet access (you do not need a website)
Set start and end dates to trips
Liability Insurance (during operating season)

Easy trip entry
Check your seat availability at a glance
Set multiple pricing levels
Get the information you want from your customers
Setting your terms and waivers
Create reports in an instant
Selling online
Portals - how your trips are displayed and sold on other websites
Commission tracking your partners/distributors/agents
Distribution - Have more people sell your trips
How agents sell your trips
Commission tracking/payment for your partners/distributors/agents
How you get paid

Use the trip wizard to load your trips in 6 easy steps. Instructions are simple to use and go step by step. This includes entering trips description, itinerary, photos, dates, prices and times. Then you can customize it even more.

Anytime, anywhere (in office or on internet) a seat is sold on the AE system it is instantly updated for you to review.No more wondering what seats have been sold, no double bookings and helps you manage your staff and gear requirements.

We can accommodate different business models with pricing options like group discounts, coupons, gear and extras. Variable price programming can handle different rates for adults/kids, premiums, discounts as well as shoulder and peak season rates. You can also choose your preferred currency.

Staff at AE understand that every operator and trip have a unique set of questions they need to ask of clients. So for each trip you can ask up to 10 customized questions used to gather background on the client. (i.e. medical, ability, food preferences)
The system also allows you to customize a contact information form.
Clients complete these forms during checkout, the information is stored and you can edit and print in report form any time.

Enter your own terms and conditions and upload your wavier and cancellation policy. Clients have to agree to them before checking out and can download the waiver, sign it and fax it to you.

We know gathering and transferring information to create financial reports and trip lists can be a very time consuming job. The Adventure Engine system will store the information then generate various reports for you at the touch of a button. All of these report can be downloaded in csv format for you to use for mailouts or loading to your accounting program.

Trip reporting
Run trip reports to create trip lists for guides including:

1. full name list of customers
2. customer contact information
3. customer answers/special needs
4. amounts owing
5. gear on trips and which client needs it

Check these reports and run them whenever you need them. They are automatically updated with every sale.
Accounts reporting
These reports track finances for you:

1. balances owing to you
2. commissions paid to agents,
3. payment methods (visa, cheque , cash etc)
4. transaction fees
5. taxes
6. bottom line sales transferred to your account

As soon as you get started with Adventure Engine, clients can make a booking and pay for their trip on your website. Seats sold online are processed through the AE merchant account and we direct deposit the money into your bank.

Talk to your clients. Tell them they can book their trips on your website and pay either a deposit or full payment. Later they can come back and pay the balance. Without a call to you! Some businesses save up to 50% on staff time/costs - click here to see example.

The technology that links our database to other websites and creates the online store uses what is called a portal. It is through this portal that clients can search, compare and buy your trips online without leaving your site.
To see some portal examples, click here

Adventure Engine portals allow you to promote and sell your trips on sites like WestJet, Go World Travel and more. We are always working to bring your trips to more distributors.

Your partners and agents can use the portals and buttons as provided by Adventure Engine so they can sell your trips from their websites and their staff can book clients for you right away. You can have an unlimited number of people selling your trips, AE adjusts your inventory instantly so no double bookings or calling back and forth to manage the availability and manage the booking.

Using the portals Adventure Engine allows you to set commissions for different agents. The system tracks who makes the booking and will transfer the commission to that agent. No work for you.

Adventure Engine takes the customer payment, deducts credit card and transaction fees and deposits the balance into your account. Or you can take payment but still process the sale and adjust the seat inventory through your administration area in AE (offline sale).
For applicable fees click here

Click here to view rate sheet

Is there a feature you need we don't have?
Looking for additional functions?
Have a database already but want the distribution capacity?
We can customize Adventure Engine to your needs with different builds, interfaces, feeds and more.

At Adventure Engine our aim is to make running your business easier and more efficient so getting started is as easy as A.B.C.

Step 1: Activation
This is where you register your company details, choose a username and password and submit a business information form. It takes about 10minutes to fill in the necessary information and if accepted, we will activate your account within 48 hours and a consultant will contact you to setup your training schedule.

NOTE: Before you start the activation process make sure you have available the following information:

1. Business License
2. Liability Insurance Policy Number
3. Banking details of the account that you want your money deposited into
4. Visa/Mastercard number for the $15 minimum monthly transaction fee (if you don’t have a visa or mastercard please contact client care at 1-800-993-6648). This is not an extra charge and will be credited against future transaction fees owing.

Step 2: Build your trips
Having the information for all of your trips entered into the database as quickly as possible is a very important step as you want to have all of your booking information in one place.

1. Adventure Engine Client Care Specialists will enter the information for your first 3 trips (no charge)
2. Complete a complimentary training session where you will learn how to update trip information, add dates and prices to existing trips, manage customer information and most importantly - how to process your sales (approximately 1.5 hours).
3. At the end of the session we determine how many trips you have for our staff to enter into the database - $15/trip.

Step 3: Connect Online
This is where we help you set up your website to accept online bookings; where you turn browsers into buyers.

1. Prior to the session you will have received the codes for your portal (online store) and buttons
2. Complimentary 30 minute training session where you will learn about portal options, customisations and how to connect your current distributors to your new booking system

Call or email today with questions.

Click here to Register       return to top

The Marketing and Distribution program is for companies that may not be ready to switch to a new reservation system but still want to increase their marketing exposure, add their product to the distribution network and make dealing with their own agents easier.
Your staff will continue to use your current booking process for all your in house reservations.
Companies can commit "blocks" of seats to the AE system or use AE to sell trips in parallel to their own office sales.
Click here to review this options features and pricing.

Email us with any questions or call toll free 1 800 993 6648.