Testmonials

Testimonials

WestJet, Jean Marc La Flamme, Web Business Lead	WestJet recognized the need for guests to get to important recommended travel resources quickly. The adventure travel segment is a growing market for the airline. WestJet is pleased to invite Adventure Engine on board in offering our guests one-stop shopping for their adventure travel needs
Owner and operator of MyTyme Fishing Charters, Edgil Nelson	"I love how I can pass people to my website to book at their convenience after they talk to me directly", Edgil said recently during his portal orientation session. "Customers love it and it saves processing time for the operators."
Javier Romero, Owner of Adventuras Panama	I had days trying to collect funds from these clients and finally it worked out through AE" Javier recently commented after directing a client to book on www.adventureengine.com
Harry Allard, Owner Rossland Mountain Adventures	We could never get the exposure we receive on sites like WestJet without Adventure Engine and making bookings in our office and with partners is so much easier now!
Christy Anderson , Chair , Rossland Film Festival	Having adventure engine to complete our online sales was so much easier. We have outlets and team members in different locations which has always created problems with managing our sales. Now staff can check in on sales by the second from different locations. The reports were awesome for printing off and checking in guests. Customers were relieved this year to finally be able to buy online when they were traveling a distance. Thanks so much Adventure Engine!
Mike Brcic, Fernie Fat Tire	'We have been using Adventure Engine almost since their inception and we've been very happy with the service. It has saved us a HUGE amount of time with database management and processing sales, and has made booking trips easier for customers as well. Over 80% of our customers now book their trips online. Where before we used to have to call our customers back when they made a booking and get all their information and credit card, and then mail them a trip dossier and information, now all that happens online. They even download their dossier and trip waiver - we have to do almost nothing except call the client to say thanks! We're extremely happy with Adventure Engine. Recently we rolled out an agent portal system that allows our partners (companies that contract us to do trips) to access our database and make bookings. We're looking forward to seeing how this works out, as I think it will save both us and our partners a lot of time.' Sincerely yours, Mike Brcic, president Sacred Rides Mountain Bike Holidays (formerly Fernie Fat-Tire Adventures)
James Rodger, O.A.R.S.	"Adventure Engine is allowing us manage all our Moab bookings that come through our staff, Sorrel River Ranch staff, other distributors and online. At the end of the month we can track exactly who sold what."
Jill Mitchell, Owner, Le Trip	I think very highly of your organization and it has provided excellent and simple solutions to my start up business needs - beyond what I was hoping to find. Plus your service is top notch. Quite a relief to have found you, actually. Jill www.letrip.com
Joe Bourgeois, Akuni Adventures, www.akuni.com	"Our company has been operating adventure based training and trips for ten years. We started using the Adventure Engine registration system about two years ago. Since then our registration process has dramatically changed. We used to process all registrations manually which took about twenty minutes per order. Now our customers sign up online and we only send friendly welcome emails to the customer. We have saved a lot of time allowing us to concentrate on increasing sales and improving our service. I was pleasantly surprised how easy it was to change over to an online registration process. The staff at Adventure Engine were very helpful and are a pleasure to do business with."
Paul Stone, Director of Expeditions, Canada Photo Safaris	"As a recent inductee to internet marketing and sales, and not being particularly computer literate, I was looking for a way to offer my customers the option of online booking. I really didn't have the time or resources to set it up myself and frankly the entire concept seemed daunting to me. I called Kelly at Adventure Engine and within a few days she had all my trips set up online with an easy to follow and direct portal from my website. She explained to me how the system works and very patiently answered all of my repeated questions clearly. I have really appreciated the high level of service and speed with which the customer service and IT department have responded to all of my issues." Thanks Kelly for taking such a load of my shoulders and for looking after a valueable part of my companies operations."
Kenneth Johnson, Owner Ecocolors	"We are very satisfied with Edventure Engine. Our booking systems have provided trust and an efficient and friendly online booking service for our customers. Kelly's personalized attention has really helped us to quickly adjustment trip information where needed."
Rob Girard, Owner, Sea Sun Kayak Isalnd Coast Adventures	"We have been using Adventure Engine now since April and as an owner of a seasonal adventure kayak company who has long awaited such a useful program, I can definitely say I am very happy with the financial benefits and friendly staff at Adventure Engine. To simply check our daily email and have received bookings and payment for a tour that required no phone conversations whatsoever with the customer is a great way to start the day! The staff at AE are very friendly, quick to return our emails, and provide clear, simple training instructions before and after we were up and running. I highly recommend this program to any company that wants to move ahead with the age of computers. Highly recommended!
Richard Zieba, Director Tourism and Parks Government of the Northwest Territories www.explorenwt.com	Adventure Engine has provided our industry with the essential "missing link" in connecting our tourism products with the rapidly expanding visitor markets that are now making extensive use of the Internet to make travel decisions and purchases. The system was designed with small to medium operators in mind, and provides almost an infinite range of flexibility in designing and managing trip inventories and itineraries for online sales. The range of services extends beyond technical assistance and includes real-time advice on best practices in terms of positioning product on the Internet. And on top of all this, the price is very reasonable. Adventure Engine has proven to be a valuable ally in our advance into Internet marketing.
Hamish McMaster, Owner Water by Nature	I can't speak highly enough of Adventure Engine. They have been incredible at dealing with small hitches and patiently talking us through hw to make things work and to make the most of the system. Stability & Up time is excellent Responsiveness Ideal! Highly flexible system and staff at Adventure Engine. Dealing with problems: One of the best I have ever encountered in business. Extra costs: We integrated with our UK banking system and Kelly and the team were brilliant at making this all work. Go for it! They are brilliant and it transforms the booking process! With kind regards, Hamish McMaster
Jan Dwire, Online Revealed Conference	Amber Hayes was a great addition to the Panel discussion "Selling Complex Products Online" at the Online Revealed Conference 2007. Amber's insights gained from her personal experience in the industry were very helpful to our audience. The remarks from the attendees sang high praises for the content and delivery of the session. We sincerely hope that Amber will support us in the future by sharing her thoughts and experiences.
Jake Moe,Industry Author and operator	"As a specialist in conducting groups for outdoor fun and recreation (sailing, tennis, skiing), I rely on Amber at AdventureEngine.com to coordinate and direct the technology aspect to my business. What a pleasure it is to work with someone that I trust, that has terrific ideas and can implement those ideas with the latest in technological applications to grow my business. Amber is the best in the business."
Sarah Greener, Owner, Rock the Boat Cruises	Our small overnight cruise business in Bay of Islands, New Zealand recently decided to make the move to online booking. On a recommendation, I got in contact with Kelly and her team. Inside three weeks we were up and online with our first online bookings coming through in the first 24 hours we went live! It was so quick and easy. Any queries we had were answered straight away and the link into our banking system was set up immediately. Thanks to Adventure Engine the whole process was quick and easy.
Andy Mezirow, Owner, Crackerjack Fishing Charters www.crackerjackcharters.com	Your staff adapted the Adventure Engine reservation system to my business in a very short period of time. It works very well and has already captured many bookings which required none of my time. In addition, tour companies and travel agents are excited to be able to check availability - real time - with clients on the phone. This will increase sales and make doing business with my company more desirable than others that require playing phone tag just to check for space.
Suresh and Christine Krishnan, Desaf�o Adventure Company, Costa Rica	"Adventure Engine has helped us stay on the cutting edge of tourism in Costa Rica. It is one thing to run excellent adventure tours -- to have great guides, good equipment and show people a fun, memorable experience when they raft our mighty class 3-4 R�o Toro or descend 200-ft rappels down tropical waterfalls in our Lost Canyon -- but it is an entirely other thing to provide the rest of the good service... administratively. That's where Adventure Engine comes in -- we've been able to add the option of online shopping for the convenience of our guests -- they have found it reliable, safe and efficient and our reservations department loves how streamlined the process is. On a personal note, I really like the staff at Adventure Engine. They go above and beyond the call of duty and once they got us set up and going, it's been trouble free. Reservations just keep coming in! Thank you, Adventure Engine and thank you, Amber, for talking us into going with it! We highly recommend!"
Matt Miller, Owner, Unusual Tours	"Unusual Tours specializes in fully supported bicycling tours in, and around, Oregon. With our unique support services, groups can tour the remote regions of Oregon while still enjoying the amenities of comfort camping. A bicycling tour does not have to be all about bicycling so we specialize in adding unique activities and events to our tours that allow our guest to enjoy the recreational variety that Oregon has to offer. Our specialty offering is custom tour packages for groups of up to 22 riders. Groups can choose their own route and ride difficulty. The group can add optional motel stays, events, and activities for a truly Unusual Tour! With the combination of conventional packaged tours and customized group tours we found it difficult to find a booking engine that would meet our complex needs. Most of the booking engines available are so generic that they were almost useless to a recreational touring business. We were almost resigned to having to have a custom web site developed from scratch to meet our needs. This would have been very expensive and time consuming. Luckily we found Adventure Engine. The folks at Adventure Engine were very helpful in explaining how their system worked and how the various features could be used to meet our unique needs. It quickly became apparent that this was the booking system that we wanted to use with our existing web site. Once we got signed up we immediately started entering some trips into the system. The next day we spent an hour or so with Adventure Engine's client care team getting clarification on terms and features that were not immediately apparent. A couple more short conversations about how best to use the system to accommodate our custom tours and we had it figured out. We integrated Adventure System into our existing web site and went live about a week after our initial registration. We are very pleased with the functionality of the Adventure Engine and we look forward to any enhancements that Adventure Engine might add in the future."
Eric Brodnax, General Manager, Away.com	"We are very excited about our new activities section. It both provides our avid adventure-travel user base another way to reach our Operators and helps answer the persistent question of 'What should we do once we get there?"
Joe Bourgeois, Owner, Akuni Adventure	"We used to process all registrations manually which took about twenty minutes per order. Now our customers sign up online and we only send friendly welcome emails. We have saved a lot of time allowing us to concentrate on increasing sales and improving our service. It was easy to change over to an online registration process. The staff at Adventure Engine were very helpful and are a pleasure to do business with."
Eric Reynolds, Manager, Peak Planet	"The customer login module allows for customers to access their accounts directly through our website. Customers no longer have to navigate Adventure Engine's site to pay balances, but instead use the integrated module, which appears seamlessly on our Account Login page. It was a cinch to install."
Matt Holmes, Boundless Journeys	"As a specialized adventure tour operator, Boundless Journeys is always looking for reliable information on global markets, new destinations, and trends. We use the Adventure Industry Research Roundup to support our staff in keeping up with this fast-growing industry, stay informed about issues, and recognize new business opportunities. The 2008 report's review of travel media and technology has especially useful information for adventure travel tour operators looking to make the most of marketing budgets in 2009."
Mariano Saccal, Milhouse Hostel	"When traveling around South America sometimes ATM's are not easy to find, they don't always work or they just charge a lot for a normal money withdraw. With Adventure Engine we've improved a lot the payment process making it more efficient and making life easier for our guests as they don't have to carry much cash. We have already increased sales as people spend more if they can use their credit cards and of course, as a consequence, we are offering a better service which is always the main goal for any hostel."